Data Security
Your information is protected with industry-standard security measures
Transparency
We clearly explain how we use your information
Data Control
You have control over your personal information
Information We Collect
Personal Information
When you contact us for HVAC services, we may collect:
- Name and contact information (phone, email)
- Property address and service location details
- Project requirements and specifications
- Communication history and service records
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location information
- Browser type and version
- Pages visited and time spent on our site
- Device information and screen resolution
How We Use Your Information
We use your information to:
- Provide HVAC services and respond to your inquiries
- Schedule service appointments and coordinate with our technicians
- Communicate about your project status and requirements
- Improve our services and website functionality
- Send important service updates and maintenance reminders
- Comply with legal obligations and licensing requirements
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With our licensed HVAC technicians to provide the services you've requested
- With service partners necessary to complete your project
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption
- Regular security assessments
- Access controls and employee training
- Secure data storage and backup systems
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability (receive your data in a structured format)
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Licensed & Insured
Commercial HVAC Services of Houston is a licensed HVAC contractor in the State of Texas (TACLB #000000E). All our work is backed by proper licensing, insurance, and warranty coverage.